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Fraud prevention hotline

If your question is not related to fraud or corruption, please contact the following:


  • For questions about Jimbo and our partners, please contact customer support.
  • Business documentation, including contract proposals, should be sent to the following email: [email protected].
  • Media inquiries and event participation requests should be sent to the following email: [email protected].
  • Claims of intellectual property rights violations should be submitted via the form.

Fraud and corruption negatively affect the company`s reputation. Jimbo adheres to a zero-tolerance policy toward corruption and strives to maintain an open corporate culture. If you witness or learn about cases of fraud and corruption, report them through the available hotline channels.

Channels for reporting to the hotline:


When sending messages, we guarantee confidentiality and the protection of personal data. You can leave a message anonymously. Jimbo is committed to investigating all reports related to alleged violations.

Corruption is the use of official position for personal gain. For example, when an employee accepts a bribe to make an unjustified decision.

Fraud involves actions based on deception to gain benefits. For example, falsifying documents for refunds or stealing goods from a warehouse.

Provide as much detailed information as possible to aid the investigation:

  • Date, time, and location of the incident.
  • Names and positions of the participants.
  • Description of events related to the alleged violation.
  • If available, documents supporting your statement.

Avoid providing false information, as it can affect the reliability of the investigation.

Your report will be reviewed by the hotline team. If sufficient information is provided, an internal investigation will be initiated to verify the facts.

If you provided your contact information, you will be informed about the results and actions taken after the review.

The results may include:

  • Disciplinary actions against employees.
  • Termination of contracts with partners or contractors.
  • Adjustments to the company's internal processes.
  • Referral of the case to law enforcement authorities in the event of serious violations.

Main goals of the hotline:

  • Improving the effectiveness of measures to prevent corruption, corporate fraud, and theft within Jimbo.
  • Reducing legal and reputational risks arising from employees' failure to comply with professional standards.
  • Ensuring transparency of all company processes and services provided.
  • Creating conditions to identify cases of corruption, corporate fraud, and theft by involving Jimbo employees in preventing such violations.